92bd's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 92bd collects, uses and keeps your information secure.
Introduction and Purpose
92bd operates a safe and reliable online entertainment platform for players in Bangladesh. We place the highest importance on the privacy of our users and are committed to ensuring the protection of their personal information.
This privacy policy explains in detail what types of information 92bd collects, how that information is used, under what circumstances information may be shared with third parties, and what technical measures we have taken to protect your information.
Our services are intended only for individuals aged 21 or older. If you are under 21, please do not use this platform and do not provide any personal information.
What Information We Collect
92bd may collect the following types of information to provide you with services, manage your account, and ensure security:
Identity Information
Your name, date of birth, email address and contact details provided at the time of registration.
Financial Information
Transaction records, deposit and withdrawal history, and necessary details related to your bKash, Nagad, Rocket or Upay account.
Technical Information
IP address, device type, browser version, operating system and session-related information.
Usage Information
Information about what you play on the platform, how long your sessions last, and which services you use.
Purpose of Information Use
92bd uses collected information only for the following legitimate purposes. We will never use your personal information for any other purpose:
Account Management
Creating, verifying and keeping your account secure, and confirming your identity.
Transaction Processing
Processing deposits and withdrawals via bKash, Nagad, Rocket and Upay.
Customer Support
Operating 24/7 live chat support to resolve your questions and issues.
Security and Fraud Prevention
Preventing illegal activity, fraud and unauthorized access to accounts.
Service Improvement
Analysing user experience to improve the quality and functionality of the platform.
Responsible Gaming
Reviewing gameplay patterns to assist with responsible gaming support and setting limits.
Cookies and Tracking Technology
92bd uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
Essential Cookies
These cookies are necessary for the core functionality of the website, such as maintaining login sessions and managing security processes. They cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings, such as language selection and display preferences. They make your use of the platform easier.
Analytical Cookies
These cookies are used to analyse and improve website performance. The information collected is used for statistical purposes and does not reveal your identity.
You can control cookies by changing your browser settings. However, disabling certain essential cookies may affect some website functionality.
Information Sharing with Third Parties
92bd never sells your personal information to third parties for commercial purposes. Information may be shared in the following limited circumstances:
Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket and Upay to complete financial transactions. These third parties are governed by their own privacy policies.
Technology and Service Partners
Limited technical information may be shared with technology providers required to operate the platform. These partners are required to comply with our privacy standards.
Legal Requirements
Information may be disclosed as required to respond to court orders, lawful investigations or valid requests from regulatory authorities.
Fraud and Scam Prevention
Necessary information may be shared with relevant authorities to prevent illegal activity. This is done to protect all users of our platform.
Data Security Measures
92bd uses industry-standard security technologies and processes to keep your personal information secure. Our security framework includes:
SSL Encryption
All data transfers are secured by 256-bit SSL encryption.
Firewall Protection
Advanced firewall systems prevent unauthorized access.
Access Controls
Only authorised staff have limited access to necessary information.
Regular Audits
Regular system audits are conducted to identify security vulnerabilities.
However, it is not possible to guarantee complete security for information transmitted over the internet. We follow industry-standard best practices, but no system is entirely risk-free. If you notice any suspicious activity, please notify our support team immediately.
Your Rights and Choices
As a registered user of the 92bd platform, you have the following rights:
Right to Access
You have the right to know what information we hold about you and how it is used. You can request information at any time through our support team.
Right to Correction
You can request correction of inaccurate or incomplete information in your account. Keeping accurate information is important for secure account management.
Request for Data Deletion
In certain circumstances you can request that your personal information be deleted. However, this request may not be fulfilled in cases of legal obligations or active accounts.
Objection to Data Processing
You can object to the processing of your information for certain specific purposes. You have the option to opt out of marketing communications at any time.
To exercise these rights, contact us at: [email protected]. We will generally respond to your request within 30 business days.
Data Retention Period
92bd retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
Active Account Information
All related information is retained for as long as the account remains active. Even after an account is closed or deactivated, some information may be kept for a specific period due to legal requirements.
Financial Transaction Records
Financial transaction information is retained for the period required under applicable laws and regulations. This is important for resolving financial disputes and preventing fraud.
Technical Log Files
Server logs and technical data are generally retained for a limited period. This period may be extended if required for a security investigation.
Protection of Minors
92bd strictly follows a 21+ age policy. Our platform is intended only for individuals aged 21 or older. We take the following measures to protect minors:
- An age verification process is carried out at the time of registration.
- Information belonging to anyone under the age of 21 is not collected, stored or processed.
- If it becomes known that information from a minor has been collected, it is deleted immediately.
- If parents believe their child is using this platform, please contact us.
Changes to the Privacy Policy
92bd may update this privacy policy from time to time. Reasons for changes may include:
Legal Changes
The policy may be updated to keep pace with changes in applicable laws and regulations.
Service Improvement
When new services or technologies are added, relevant privacy provisions are incorporated.
Security Improvements
The policy may be updated as enhanced security measures are implemented.
For significant changes, we will post a notice on the website and attempt to notify registered users by email. Continued use of the platform after changes are made will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly.
The latest effective date of this policy is noted at the top of the page.
Have questions about privacy?
Our 24/7 support team is always ready to answer any of your privacy-related questions.
Contact Us via Live Chat